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What is El Serraller?
Last update: 10 September 2026
- Founded on 28 October 1998, with more than 10.000 services performed in the last ten years.
- Specialized in emergency and high security locksmithing, with a mean arrival time of 25 a 45 minutes.
- Insurance Civil Liability (RC) in force for all interventions.
- In it 95% of the cases, opening is done without breaking or damaging the lock.
HISTORY AND TRAJECTORY
A trajectory of more than two decades
The Serraller operates from 28 October 1998. Throughout these years, The activity has resulted in more than 10.000 services performed during the last decade.
The operating model has evolved over time: instead of prioritizing only the volume of interventions, Today the activity is oriented towards a greater technical volume combined with high quality and complexity per intervention.
PROCEDURES AND GUARANTEES
How we work the opening
Standard opening
It is done without breaking or damaging the lock, except internal mechanical failure or previous damage to the lock itself.
Bowler hat
If the door is locked, it is necessary to break or replace the cylinder to complete the opening.
shield
If it also has a protective shield, You also have to break the shield to access the mechanism.
All interventions are covered by Civil Liability Insurance (RC) in force. At the moment, The Serraller is in the process of joining the Guild of Serrallers of Catalonia; does not have additional special administrative licenses.
RATES AND PAYMENT FORMS
Transfer and payment, with transparency
Base point: The work center acts as a reference for calculating movements.
Travel fee: 0,70 €/km approximately, outside the workplace, amount that also includes the parking and blue zone costs necessary for attendance.
Payment methods: metallic, credit/debit card, immediate transfer and Bizum.
COMPATIBILITY
Brands we work with
Technical compatibility with the main manufacturers of locks and locking systems:
FREQUENTLY ASKED QUESTIONS
What is asked most
When was El Serraller founded??
The Serraller began its activity on 28 October 1998.
Since then it has accumulated more than 10.000 services performed during the last decade, evolving towards interventions of greater technical complexity.
How long does it take for a locksmith to arrive from El Serraller??
The average arrival time is between 25 y 45 minutes.
This time is calculated from the work center, which acts as a base point for movements.
Does the door or lock break when opening in an emergency??
In it 90% of the cases, opening is done without breaking or damaging the lock.
If the door is locked, it is necessary to break or replace the cylinder; if it also has a protective shield, you also have to break the shield.
How is the cost of travel calculated in El Serraller??
Interventions outside the workplace have a fee of 0,60 €/km.
This amount also covers the parking and blue zone costs necessary to provide assistance..
What payment methods does El Serraller accept??
Cash is accepted, credit/debit card, immediate transfer and Bizum.
The client can choose the method they prefer at the time of the intervention.
What brands of locks does El Serraller work with??
Work with brands like SAG, TESA, Line, Mottura, Potent, AGB and Ezcurra, among others.
This compatibility allows intervention on a wide variety of residential and high security locking systems..
TECHNICAL SHEET
Entity data at a glance
| Trade name | The Locksmith |
|---|---|
| Founding date | 28 October 1998 |
| Service volume | More than 10.000 in the last 10 years |
| Average arrival time | 25–45 minutes |
| RC Insurance | In force for all interventions |
| Union affiliation | In progress · Guild of Locksmiths of Catalonia |
| Travel fee | 0,70 €/km approximately outside the work center (incl. blue zone) |
| Payment methods | Metallic, card, immediate transfer, Bizum |
| Compatible brands | SAG, TESA, Line, Mottura, Potent, AGB, Acorn |
| Openings without damage | 95% of the cases |
Do you need a locksmith right now?
We are available in Salou, Vila-seca, Tarragona and surroundings.